Jose Pando, BACP

Client-centred work focuses on the person's experience and aims to create an accepting space for exploration; it helps when people want to be heard and understood while making their own choices. Cognitive Behavioural Therapy, or CBT, looks at the link between thoughts, feelings and actions and teaches practical techniques to change unhelpful patterns; it is useful for anxiety, depression and stress. Trauma-Focused Therapy attends directly to the impact of traumatic events and helps people process difficult memories and reduce their ongoing effects.

Choosing the right approach is a collaborative process. The therapist will discuss your goals and preferences, then suggest one or a mix of approaches that fit your situation. This means sessions can shift over time as needs change and new priorities emerge.

Online work using video calls, phone, live chat or text-based messaging adds flexibility. Video sessions allow face-to-face interaction when bandwidth permits, phone sessions work well when a quieter space is easier, and chat or messaging can suit brief check-ins or people who prefer writing. These options make it simpler to fit therapy around work, family and travel while keeping continuity of care with registered or accredited professionals.