Michele Junges-Stainthorpe, BACP

Client-centred therapy focuses on listening and reflecting what a person says so they feel heard and can find their own answers; it helps people who need a steady, understanding presence while they sort things out. Cognitive behavioural therapy, or CBT, looks at the links between thoughts, feelings and actions and introduces simple exercises to test and change unhelpful thinking patterns, which can help with low mood and anxiety. Dialectical behaviour therapy, or DBT-informed work, teaches practical skills for managing intense emotions and improving relationships, which is useful when feelings feel overwhelming.

Finding the right mix of approaches is part of the work. Michele will collaborate with each person to decide which ideas to try first, and she will adjust the plan as progress or obstacles emerge. That shared decision-making helps match the method to the person's goals and day-to-day needs.

Online sessions are offered by video calls, phone, live chat or text-based messaging, giving flexibility for different schedules. Video works well for face-to-face conversation, phone is helpful when bandwidth is limited, live chat allows shorter check-ins, and messaging suits ongoing reflection between sessions. These options make it easier to fit therapy around work, family and travel commitments while keeping the focus on practical steps and emotional support.