Ntale Eastmond, NCPS, BACP

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without getting stuck in them, then focus on actions that match their values. It can be useful for anxiety, depression and coping with major life changes. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours connect and uses practical exercises to change unhelpful patterns and reduce symptoms. Client-Centred Therapy offers a warm, non-judgemental space where the person sets the pace and the counsellor follows, which supports self-exploration and rebuilding confidence.

Finding the right approach is part of the work. The counsellor will talk with each person about goals and preferences and suggest ways of combining methods when helpful. This is a collaborative process and plans are adjusted as the work progresses.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging to fit different routines. Video is helpful when visual contact supports the work; phone can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and messaging are useful for brief reflections, practical planning or when a written exchange feels more comfortable. These options make it easier to fit therapy around work, family and travel commitments while keeping the focus on steady progress.