Lisa Ali, NCPS

Client-centred counselling focuses on listening and understanding. The counsellor reflects what a person says and helps them find their own answers, which can be especially helpful for issues like low mood, self-esteem and identity questions.

Solution-focused work concentrates on small, practical steps and short-term goals. It helps people who want clearer direction or fast tools to reduce anxiety, manage stress or make life changes.

Trauma-focused methods aim to reduce the hold of past painful events by teaching emotion-regulation and coping strategies. This approach can support recovery from abuse, PTSD symptoms and overwhelming memories.

Finding the right approach is part of the process. The therapist will listen to your needs, discuss options and work together to choose what feels most useful. That collaborative planning means sessions can shift if different methods suit you better over time.

Online sessions offer practical benefits. Video calls allow face-to-face conversation when visual cues matter. Phone sessions use less bandwidth and can be easier on difficult days. Live chat and text-based messaging suit brief check-ins, ongoing reflections or days when typing feels easier than speaking. These options make it easier to fit therapy into work, caring duties and travel.