Registration on file

Andrea Croston, BACP

Online sessions across the UK 4+ years in practice

Andrea Croston is a counsellor who helps people manage stress, anxiety and depression.

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About Andrea

Andrea Croston is a counsellor who helps people manage stress, anxiety and depression. She uses a person-centred attitude to make space for what matters to each person. Her style is calm and practical, focused on listening and working together to find workable steps forward.

Andrea uses a holistic outlook that considers emotions, relationships and everyday routines. She says the person in the room knows their own experience best, and she asks questions that help clarify what hurts and what matters.

Background and approach

Sessions tend to be collaborative and paced to each person's needs. Her background includes a Level 4 qualification in counselling and psychotherapy, and she holds BACP registration. Over the last 20 years she has volunteered in a range of charity settings, learning from direct work with people in crisis and those recovering from trauma.

That experience informs her practical, grounded approach. Andrea blends several psychological approaches to match each person's situation. She draws on cognitive behavioural ideas to identify unhelpful thoughts, acceptance and commitment ideas to build values-based action, and attachment-informed thinking to understand relationship patterns.

She also uses dialectical skills and a client-centred stance to support emotional regulation and self-compassion. Her work is intended for adults seeking help with issues such as addictions, grief, parenting stress, sleep problems, career pressures and relationship concerns. Andrea welcomes people from diverse backgrounds and offers sessions in English for clients in the United Kingdom and internationally.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 414548 June 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Andrea works with

Everything Andrea lists, in their own terms.

Approaches Andrea lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Andrea often uses Acceptance and Commitment Therapy to help people notice difficult thoughts and feelings without getting stuck, and to take small actions that align with their values. ACT can be useful for anxiety, low mood and coping with life changes.

She also draws on Cognitive Behavioural Therapy to spot and reframe unhelpful thinking patterns and to build simple behavioural experiments. CBT is practical for sleep problems, worry and everyday stresses.

Finding the right approach is part of the work together. Andrea will talk through goals, preferences and how you respond to different tools. She aims to adapt methods to your needs so therapy feels relevant and doable.

Online sessions are offered by video call, phone, live chat or text-based messaging to fit different routines. Video allows face-to-face conversation; phone can be quicker and uses less bandwidth. Live chat or messaging suits shorter check-ins, written reflection, or people who prefer not to use a camera. These options make it easier to schedule around work, family or travel while keeping therapy consistent.

Frequently asked

What concerns does Andrea help with?

She supports people dealing with stress, anxiety, depression and related problems such as addictions, grief and sleep difficulties.

What is her therapeutic style like?

Her style is person-centred and collaborative, with emphasis on listening and finding practical steps that fit each person's life.

What experience does she bring?

Andrea has around four years of professional experience alongside two decades of voluntary work in charity settings that informed her practice.

What credentials and location are listed?

She holds BACP registration and works from the United Kingdom.

Which languages and clients are supported?

Sessions are offered in English and she accepts international clients.

What session formats are available?

Therapy is offered via video calls, phone sessions, live chat or text-based messaging.

How are costs handled?

Costs vary with location and therapist availability and use a subscription model that can be cancelled at any time.

How do I begin working with her?

Choose the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

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