Hayley Ward, NCPS
Hayley Ward helps people who are struggling with depression, anxiety, stress and relationship or intimacy concerns.
- LGBT
- Relationship issues
- Intimacy Issues
- +19 more
About Hayley
Hayley Ward helps people who are struggling with depression, anxiety, stress and relationship or intimacy concerns. She supports those coping with grief, trauma, sleep problems, addiction and self-esteem issues. Hayley also works with clients facing career changes, parenting strains and complex life transitions.
She practises from the United Kingdom and offers sessions in English. Hayley has seven years of experience in mental health and has worked across public and health settings.
Background and approach
Her background includes time with the NHS and Bupa, which gave her exposure to many different problems and practical ways to help. She approaches each person as the expert in their own life and looks to build on the strengths they already have. In session Hayley aims to create a calm, non-judgemental space for people to talk through what matters most.
Conversations are focused and down-to-earth. She works collaboratively to set goals and to try small, manageable steps between sessions. Her work can include practical strategies for sleep, coping techniques for intense emotions, and ways to improve communication in close relationships.
She also supports people dealing with complex issues such as trauma, grief or long-term health challenges. The aim is steady progress rather than quick fixes. Hayley holds NCPS as a credential.
She offers video calls, phone sessions, live chat and text messaging so people can choose what fits their life. To start, prospective clients complete a short matching questionnaire and then schedule sessions according to therapist availability.
Registration
| Body | Registration number | Expires |
|---|---|---|
| NCPS | NCS17-05343 | August 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
What Hayley works with
Everything Hayley lists, in their own terms.
- LGBT
- Relationship issues
- Intimacy-related issues
- Sleeping disorders
- Depression
- Stress, Anxiety
- Addictions
- Family conflicts
- Trauma and abuse
- Grief
- Eating disorders
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Coaching
- Compassion fatigue
- ADHD
- Abandonment
- Adoption and foster care
- Aging and geriatric issues
- Antisocial personality
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- BDSM, kink, and alternative sex culture
- Blended family issues
- Body image
- Cancer
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Coping with natural or human-caused disaster
- Dependent personality
- Disruptive Mood Dysregulation Disorder (DMDD)
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating and food-related issues
- Emptiness
- Family of origin issues
- Family problems
- Fatherhood issues
- Fertility issues
- First responder issues
- Forgiveness
- Gender dysphoria
- Guilt and shame
- Hearing impaired
- HIV / AIDS
- Hoarding
- Hospice and end-of-life counselling
- Immigration issues
- Impulsivity
- Infidelity
- Intellectual disability
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Veteran and Armed Forces Issues
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Personality disorders
- Phobias
- Polyamory / non-monogamous relationships
- Postpartum depression
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Process addiction (porn, exercise, gambling)
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sex addiction
- Sexual assault and abuse
- Sexual dysfunction
- Sexuality
- Smoking / vaping cessation
- Social anxiety and phobia
- Somatization
- Traumatic brain injury
- Trichotillomania
- Visually impaired
- Women's issues
- Workplace issues
- Young adult issues
Online support
Another frequently used approach helps people process trauma and strong emotions by gently exploring thoughts and feelings in session. This method aims to reduce the intensity of distressing memories and to build emotional regulation skills that help with anxiety, grief and relationship strain.
Finding the right approach is a collaborative process. Hayley will discuss different methods and decide with the client which fits best based on goals, preferences and the problems being addressed. She adapts plans over time so the therapy remains relevant and practical.
Online therapy gives practical flexibility. Video calls allow face-to-face conversation when full interaction is helpful, while phone sessions can be a simpler option when bandwidth is limited. Live chat and text messaging suit shorter check-ins, ongoing coaching between sessions or for people who prefer writing. These options make it easier to fit therapy around work, family and daily life.
Frequently asked
What concerns does Hayley commonly support?
She works with depression, anxiety, stress, relationship and intimacy issues. She also supports people facing grief, trauma, sleep problems, addiction and self-esteem struggles.
What is her general approach in sessions?
Hayley offers a calm, non-judgemental space and works collaboratively with each person. She focuses on practical steps and building on existing strengths to meet agreed goals.
How much professional experience does she have?
She has seven years of experience working in mental health settings. Her background includes roles within the NHS and with Bupa.
What credential does she hold and where is she based?
Hayley holds NCPS and practises from the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English. International clients are accepted for online work.
What formats are used for sessions?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How does pricing work for therapy sessions?
Costs vary with client location and therapist availability. Sessions use a subscription model that can be cancelled at any time.
What are the first steps to begin working together?
Click the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.
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