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Helen Yates, BACP

Online sessions across the UK 5+ years in practice

Helen Yates is a BACP counsellor based in the United Kingdom who helps people facing depression, anxiety and stress.

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About Helen

Helen Yates is a BACP counsellor based in the United Kingdom who helps people facing depression, anxiety and stress. She works with clients on relationship struggles, grief, trauma and issues around identity including LGBT concerns. Helen aims to make the first steps easier for someone who is worried or unsure about therapy.

She uses a person-centred approach that treats the client as the expert in their own life. That means sessions focus on listening, understanding and following the client’s lead.

Background and approach

Helen also draws on other methods such as cognitive behavioural ideas, acceptance and commitment principles, attachment-based work and elements of dialectical behaviour therapy when these match a person’s needs. Sessions are conversational and practical. Helen helps people identify unhelpful patterns, try small changes and practise new ways of coping.

She pays attention to life events like loss, career change, parenting strain and health issues that often make depression worse. With five years of experience, Helen combines warmth with clear structure. She encourages achievable steps rather than big promises and works at a pace the client finds manageable.

Her BACP credential is noted as part of her background. She offers support for a wide range of concerns including addictions, eating and sleeping problems, self-esteem, anger and attachment-related difficulties. International clients can take part in sessions in English, and Helen uses a range of online formats to meet different needs.

Details from the counsellor's public professional profile · registration number listed ← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 396795 August 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

What Helen works with

Everything Helen lists, in their own terms.

Approaches Helen lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Helen uses client-centred methods alongside cognitive behavioural and acceptance and commitment approaches. Client-centred therapy involves attentive listening and following what the client brings to the session, which helps build trust and clarity about what matters most. Cognitive behavioural therapy offers straightforward ways to spot and change unhelpful thoughts and behaviours, often useful for anxiety, low mood and sleep problems. Acceptance and Commitment Therapy (ACT) focuses on identifying values and learning to live alongside difficult thoughts and feelings while taking small, value-driven actions.

Choosing the right approach is a shared process. Helen discusses options with each person and adapts methods to fit their goals and preferences. She aims to collaborate on a plan that feels manageable and to revise it as needs change.

Online work is offered by video calls, phone sessions, live chat and text-based messaging to make therapy easier to fit into everyday life. Video sessions are useful for in-depth conversation and seeing non-verbal cues. Phone sessions can be a good shorter check-in or when bandwidth is limited. Live chat and messaging suit people who prefer typed conversation or need flexible timing. These options help people access regular support around work, caring duties or geographic distance.

Frequently asked

What problems does Helen help with?

She supports people dealing with depression, anxiety and stress, plus related concerns such as grief, trauma, relationship difficulties, addiction and issues linked to identity and body image.

What is her therapeutic style like?

Sessions are conversational and person-centred, focusing on listening and following the client’s priorities while introducing practical coping steps when helpful.

How much experience does she have?

Helen has five years of professional experience working with a range of mental health and life concerns.

What credentials and location are listed?

She is listed with the BACP and practices from the United Kingdom.

Which languages are supported and can she work internationally?

Sessions are offered in English, and she accepts international clients.

What session formats are available?

Helen provides video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are fees handled?

Costs vary with location and therapist arrangements; sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

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