Joanne Lilley, BACP

Joanne practises person-centred therapy, which centres on listening and understanding. The therapist focuses on the person's own experience and helps them find their own answers rather than directing solutions. This approach can be helpful for depression, anxiety, relationship issues and self-esteem concerns. Her way of working is collaborative. She will discuss different approaches and help clients choose what feels right. Deciding on the best fit is an ongoing conversation shaped by the client's goals and comfort with each method. Online sessions are offered by video calls, phone sessions, live chat and text-based messaging. Video calls are useful for face-to-face conversation and non-verbal cues. Phone sessions can be quieter and need less bandwidth. Live chat or messaging suits shorter check-ins or people who prefer writing rather than speaking. These options make it easier to fit therapy into busy lives, manage energy levels, or have a session during a work break. Joanne can help clients pick the format that works best for their schedule and how they prefer to communicate.